A first conversation.
An agreed service.

Enquiries and booking

An enquiry is not a confirmed booking. Before any paid assignment, we agree the scope, shopper availability, price, spending allowance, cancellation and refund terms, delivery timetable and authorized report recipients.

Your service standards

We agree the assessment criteria with you before the visit. Example timings are illustrative, not universal hospitality requirements. Reports distinguish observed facts, guest impressions and recommended actions.

Samples and limitations

The sample report is fictional. Each real visit describes a specific experience and does not guarantee future business results. Our service is not a formal food-safety, accessibility or legal compliance audit.

Responsible use

Please provide accurate business information and submit an enquiry only when authorized to act for the business. Do not include confidential information about individual employees or guests in this public enquiry form.

Privacy and confidentiality

See our privacy notice for enquiry-data handling and our confidentiality commitment for the assessment approach. The signed service agreement governs commissioned work.